Customer Relationship Management

Here at BM Tech Services Ltd, we can implement CRM into your business. CRM is a technology for managing all your company’s relationships and interactions with customers. It enables you to intelligently store and manage your customers’ data and help your marketing team find new customers faster. A CRM system also helps companies stay connected with customers, streamline processes, and increase profitability.

  • Collaborative CRM
  • Operational CRM
  • Analytical CRM
customer relationship management

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    Collaborative CRM

    We can implement collaborative CRM to your business which allows you to create communication between different organizations related to customer service. The primary function of this type CRM is to simplify workflows and processes through organizational structures.

    Operational CRM

    We can implement operational CRM to your business. This refers to services that allow organisations to take good care of their customers. This aspect of CRM provides support for different business processes including sales, service and marketing.

    Analytical CRM

    We can implement analytical CRM into your business, which is an essential part of managing customer relations as it accumulates and analyzes consumer data. Analytical CRM is used to increase customer satisfaction and customer retention rates.

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